FAQs

Do you ship outside US?

Yes, products can ship you the item anywhere in the world reachable by USPS and Fedex. Other shipping options may also be available upon checkout.

How much would be the shipping fee for the items?

Shipping fee calculator is available upon checkout. If available, shipping options will be available depending on your preferred shipping speeds.

How long would it take to receive my order?

Refer to this table for the shipping speeds.

USA 3-5 business days via USPS
3-8 business days via FedEx SmartPost
1-3 business days via FedEx
Canada 5-10 business days without tracking 1-5 business days via FedEx
Worldwide 10-20 business days without tracking 1-5 business days via FedEx

What is your store’s policy about return and exchange?

Exchange must be within 14 days of ship date if the item has defects or a wrong item was sent. No refunds available and all sales are final, so please carefully review your orders before you finally submit your order.

For more info, please refer to our Returns page.

Am I going to pay custom fees for an international order?

Shipments outside of the USA may add customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors.

Is your payment secure? How can I pay?

PayPal and Credit Cards are the accepted payment methods and they’re very secure. These are regarded as the top payment processing platforms on the internet.

Where will your products be shipped from?

Products will be shipped from the warehouse in California.

Refer to this table for the shipping speeds.

USA 3-5 business days via USPS
3-8 business days via FedEx SmartPost
1-3 business days via FedEx
Canada 5-10 business days without tracking 1-5 business days via FedEx
Worldwide 10-20 business days without tracking 1-5 business days via FedEx